Towards Services and the Third Industrial Revolution: Parts I & II

主讲人：Daniel Berg, PhD, NAE James M. Tien, PhD, DEng (h.c.), NAE

Distinguished Research Professor Distinguished Professor and Dean

（College of Engineering, University of Miami, Coral Gables, Florida）

时 间：2014年9月15日 下午 15：00-17:00

地 点：会议楼 第七会议室

Abstract. The sector outputs or products of an economy can be divided into services products and goods products (due to manufacturing, construction, agriculture and mining). The talk will introduce some of the basic distinctions highlighting the role of technology and its nature in the creation and delivery of present day services. Some fundamental thoughts about the management of "emerging” technologies will be shared; it will lead to a discussion of our future vision. To date, the services and goods products have, for the most part, been separately mass produced. However, in contrast to the first and second industrial revolutions which respectively focused on the development and the mass production of goods, the next – or third – industrial revolution is focused on the integration of services and/or goods; it is beginning in this second decade of the 21st Century. The Third Industrial Revolution (TIR) is based on the confluence of three major technological enablers (i.e., big data analytics, adaptive services and digital manufacturing); they underpin the integration or mass customization of services and/or goods. The benefits of real-time mass customization cannot be over-stated as goods and services become indistinguishable and are co-produced – as “servgoods” – in real-time, resulting in an overwhelming economic advantage to the industrialized countries where the consuming customers are at the same time the co-producing producers.